ITechLine - It's a good thing i didn't fall for it!
Today (7/2/14) I sent the following e-mail to the addresses listed as Support and Billing for itechline:
Hi Thomas. Thanks so much for calling me today. Last year you helped me fix my severely damaged computer (costing only $100). My computer has been so much better since then!
However, I wanted to provide you with a list of the reasons why I think your company and services are a scam:
1. The business is NOT BBB accredited. This is not always the sign of a phony business, but it is something to be aware of.
2. YOU called ME, not the other way around. Thatโs odd. I was not in need of any service. It was running perfectly fine for me! However, you quickly found so many problems with my computer (e.g. Trojan viruses) that it was now in grave danger. Why did iTechLine call me and find so many harmful files that had been entirely wiped out exactly 1 year ago instead of kindly calling me to check on my satisfaction with their services at any time earlier? 6 months ago? 3 months? How did you happen to call and โdiscoverโ all of these files that are harmful to my computer right before the 1 year warranty would expire?
3. Your calls all came from an UNREGISTERED phone number. Why would a business need a restricted number? Also, you gave me a list of numbers that I could use to call you back, but you then had to hang up and call me. Why was this necessary? This is suspicious.
4. I read a complaint online: http://www.complaintsboard.com/complaints/i-techlive-systems-pvt-ltd-fake-company-c705582.html
5. another complaint here: http://itechline.pissedconsumer.com/scam-201401****1399.html
6. And donโt forget this one! http://itechline.pissedconsumer.com/
7. โInformation about iTechLine was first submitted to Scambook on Oct 12, 2011. Since then the page has accumulated 104 consumer complaints. On average users reported $385.32 of damages. Scambook's investigation team reached out to this company a total of 8 times, Scambook Investigators last contacted them on Apr 30, 2013.โ http://www.scambook.com/company/view/13014/iTechLine
Thomas, Iโll make sure to stop by the next time I make it to 6701 Democracy Blvd Suite 300 in Bethesda MD!
Best Regards,
--
Monetary Loss: $100.
Location: Bethesda, Maryland
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Comments
Please avoid publishing any personal information and promotional content
Yes... they pretend to be from Microsoft and in urgent "need to fix your computer from a serious security issue." They randomly dial you with an "Unavailable/Unknown number" then ask that you immediately get in front of your computer (in my guess to eventually provide them remote access to run pseudo diagnostics...
showing you computer is in miserable condition and they need to fix it. Later comes the credit card charges and horror in getting your money back if you fall for it.) But I admit I'm getting biased towards Indian based companies with fronts in the USA. Report them to the BBB and ask that your phone number be immediately deleted from their business.
Proof they're a scam,.. they will continue to try to reach you.