201-991-**** etechlive (or ITechLine)
Indian man called my work phone. A lot of noise in the background.
Caller: I'm calling from tech support to correct your Windows error. Me: Oh, great! (ironically, I had had an error this day) Caller: Can you tell me what is on your screen? Me: What do you mean?
Caller: What do you see on your screen? Me: (This where I got suspicious because I didn't understand his question) May I ask who's calling? Caller: I'm calling from "etechlive" (later found out it was itechline, from a google search). Look at the bottom left of your keyboard.
Tell me what the second key from the left is. Me: The Windows button. Caller: Press that button and "R" at the same time. Me: (I catch on that its a scam).
How do your company and my comany work together. Caller: ...(confused) Me: Can I speak with your manager? Caller: Okay, okay, okay. Just hang up the phone.
Me: I want to speak with your manager! Caller: Hand up the phone, Mam. Hang up the phone! Hang up the phone!
Me: (freaked out) What is your name? Caller: Hang up the phone! Hang up the phone! Hang up the phone!
Hang up the phone! Hang up the phone! Hang up the phone! Hang up the phone!
Hang up the phone! Called internal tech support at work and let them know.
Reason of review: Poor customer service.
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